Today has been one of those days where you start off with a plan of what needs doing and you end the day being able to cross off nothing on your list.  If anything, today probably added things to my list. 

But for me that is not what has been the most interesting thing of the day.  It's been a number of little things that add up to a pretty good day.

* This morning i managed to realise that my emotions were higher than usual and i managed to keep them in check and so avoided what i am sure could have turned into several annoyances or even full blown arguments with one person in particular.

* My meeting that should have only taken 40 minutes took 90 minutes but it gave me the opportunity to not only listen and encourage someone who desperately needed it, but it was time spent building relationships.

* Receiving an unexpected thank you note from a colleague after taking some time out to help with a very complicated situation.

* Taking further time out to arrange work and deal with difficult customers, which took up about three hours but really made a difference to those involved.

* I took my lunch break today - away from my desk and my job. Spent time enjoying my homemade soup and catching up on some reading

* I went for a gym session and did well

* I came home and got a call from a friend who could do with a shoulder.....so they came straight over and spent some time chatting, encouraging and supporting. 

All in all a very busy but productive day. And what did i come to realise.........you can't do everything, sometimes you have to pick what's going to have the most impact or be the most beneficial to those around you and just dive on in.